30-Day Moneyback Guarantee

At Karmic, earning and keeping our customers' trust is paramount.
That's why we offer a risk-free 30-day moneyback guarantee.

Not happy with your purchase?
No problem, return it for a refund or exchange, even if you've opened the product*.

*however, less than one-quarter of the product must be used

RefundWithin 30 days from package delivered date100% refunded to the original payment method (excluding shipping cost)
ExchangeWithin 30 days from package delivered dateA product of your choice of similar value shipped to you doorstep, free of charge.

Returns process

  • Please send an email to with your order number
  • Once you have received confirmation from us, please package the product safely and send it to the address provided. The customer will be responsible for any return shipping charges.  
  • Once we receive the products and complete our checks a refund of the purchase price (excluding delivery charges) will be processed, or your exchange product will be shipped to you.
  • Please note: Refunds are accepted or rejected at the sole discretion of Karmic Skin.

Policy Conditions

Policy valid ONLY on UK orders.

Policy NOT valid on bundles & kits.