FAQs

All our orders are shipped from our UK warehouse. We currently ship our products to the UK and USA.

🇬🇧 For customers in the UK, we provide free next day express delivery on all orders.

🇺🇸 For customers in the US, we offer shipping at a flat rate of $25.

We're continuously working to expand our shipping options, so stay tuned for updates!

We process and ship orders Monday to Friday.

If you placed your order before 12PM, it will be shipped out the same day.

Orders placed after 12PM will be shipped on the next business day.

If your order was placed during the weekend or a holiday, it will be shipped on the next available business day.

If you have any additional questions or need assistance, please don't hesitate to reach out to us at support@karmicskin.com. We aim to respond to all queries within 48 hours.

Once your order has been shipped, you will receive an automated email with tracking information.

That said, if we can assist you with order related questions, please feel free to email us at support@karmicskin.com.

If you need to cancel your order or change your shipping address, please email support@karmicskin.com with your order number as soon as possible.

We process orders quickly, so while we’ll do our best to assist you, we may not be able to make changes if your order has already been shipped.

If your shipment is lost or hasn’t arrived within the expected delivery timeframe, please contact us at support@karmicskin.com with your order details.

We’ll investigate the issue and work with the courier to locate your package. If necessary, we will arrange a replacement or refund.

Rest assured, we're here to help you every step of the way!

For any technical difficulties you are experiencing with our website, please contact us via support@karmicskin.com

Shipping of pre-ordered products starts only on the dates mentioned on the product page.

Karmic Skin products are thoughtfully crafted to support all skin types, tones, and specific concerns such as hyperpigmentation, signs of ageing, ance, scarring, and sensitivity.

Each formula is dermatologically tested and enriched with a blend of Ayurvedic botanicals and science-backed ingredients that work to plump, brighten, reduce dark spots, heal, and soothe the skin.

Whether your goal is to nourish, hydrate, or restore balance, our products are designed to give your skin the boost of vitality it deserves—think of it as a rejuvenating protein supply for your skin!

At Karmic Skin, conscious beauty is at the heart of everything we do. We are fully committed to cruelty-free practices throughout every stage of development and production.

We never test our ingredients or products on animals, and we ensure that all our suppliers uphold the same ethical standards.

Our promise is simple: skincare that’s kind to your skin and kind to the world around us.

Yes, Karmic Skin is proudly 100% vegan. Sustainability is a core value for us, and it shapes every decision we make, from formulation to production.

Our products do not contain any animal or animal-derived ingredients, ensuring that you can enjoy effective skincare that aligns with your ethical values.

We’re dedicated to providing skincare that’s as gentle on the planet as it is on your skin.

Yes, Karmic Skin ingredients are carefully selected to be non-comedogenic, meaning they won’t clog your pores.

We work closely with our labs and experts to ensure our formulations are safe for all skin types, including sensitive and acne-prone skin. Packed with calming, antioxidant-rich ingredients, our products are designed to help prevent irritation.

However, we always recommend patch testing any new product if you have specific skin concerns.

Karmic Skin products use natural fragrances derived from essential oils and botanical extracts to create a soothing and enjoyable experience.

However, all products we recommend for sensitive skin are completely fragrance-free, containing only the natural scent of the ingredients themselves.

We NEVER use synthetic fragrances or colourants to ensure our formulations remain as pure and gentle as possible. You can find specific fragrance information on each product's page.

Yes, all Karmic Skin products are sulfate-free. We believe in creating gentle, effective skincare without harsh chemicals that can strip or irritate the skin.

Our formulations are designed with natural ingredients and backed by science, ensuring they are kind to your skin while delivering results.

You can always trust that our products are free from sulfates, parabens, synthetic colourants, and other harmful additives.

Yes, all Karmic Skin products are silicone-free. We focus on using natural, effective ingredients that allow your skin to breathe and function optimally.

By avoiding silicones, we ensure that our products provide long-term benefits without creating a barrier on your skin.

Yes, all Karmic Skin products are completely paraben-free. We are committed to providing skincare that is safe and gentle, without the use of harsh chemicals like parabens.

Our formulations focus on natural, effective ingredients that are kind to your skin while delivering real results.

You can find the full ingredients list for each Karmic Skin product on its dedicated product page on our website.

We’re committed to full transparency, and we also use organic ingredients wherever possible. These are marked with a * on the product detail pages and on the product's packaging.

If you have any questions or concerns about specific ingredients, feel free to contact us at support@karmicskin.com.

Our products are housed in either recyclable glass containers or PETG plastic, both chosen for their eco-friendly properties. They are then placed in ‘secondary packaging,’ made from eco-friendly cardboard, for extra protection.

When shipped, everything is packed in our recyclable Karmic Skin shipper box, with biodegradable cornstarch packing chips that safely dissolve in water.

We’re committed to ensuring our packaging is not only aesthetically pleasing but also kind to the planet.

A healthy planet is a happy planet, and at Karmic Skin, we’ve intentionally chosen packaging materials that are 100% recyclable.

From our glass and PETG containers to our eco-friendly cardboard boxes, all our packaging is designed with sustainability in mind.

However, recycling guidelines can vary by location, so we encourage you to check your local regulations to ensure proper recycling.

The name "Karmic Skin" reflects our belief in the power of mindful choices and the balance between what we put on our skin and how it responds.

In line with the concept of karma, we use clean, effective, and sustainable ingredients that nurture your skin and care for the environment. Additionally, we empower women in India by providing fair wages and training, helping uplift communities.

The positive energy and care we put into our products come back to you, creating glowing skin while making a difference for the planet and society.

Karmic Skin is based in the UK, while our products are crafted in India at our own 100% solar powered manufacturing facility. By controlling production, we ensure the highest quality while staying true to our values of blending Ayurvedic traditions with modern skincare.

This also allows us to directly support local communities, providing fair wages and creating opportunities for women’s empowerment.

Our facility is integral to our mission of delivering ethical, sustainable, and mindful skincare, rooted in both expertise and positive impact.

Karmic Skin isn’t just about what’s in the bottle—it’s about the impact we create with every step of our process.

Our unique formulations follow a concentrate philosophy, meaning we pack each product with high-potency actives, leaving out unnecessary fillers for maximum efficacy. This, combined with our blend of Ayurvedic wisdom and modern science, ensures each product delivers noticeable results. Crafted in-house, we maintain complete control over quality.

Beyond skincare, we empower women in our manufacturing communities by providing fair wages and opportunities for growth.

Yes, you can exchange your order within 30 days of the purchase date, provided the product is unused. To start the exchange process, email us at support@karmicskin.com with your order number, and we’ll assist you. Please note that exchanges are subject to product availability, and you will be responsible for any shipping costs.

If you're not completely satisfied with your purchase, you can return the unused portion within 30 days of the purchase date for a refund or exchange. Simply email us at support@karmicskin.com, and we’ll guide you through the process. Please note that returns or exchanges cannot be accepted after 30 days. To complete your return, we’ll need your receipt or proof of purchase. You will be responsible for return shipping costs, which are non-refundable. Additionally, bundles or kits cannot be returned. Please read our full return policy carefully for more information.

While our shipping partners work hard to carefully package and ship orders, things can happen while in transit. If you notice any abnormality, please refrain from using the product and contact us immediately at support@karmicskin.com with a photo of the damage(s).